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Chestnut House

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Chestnut House
Bristol
Sleeps up to 14 in 6 Bedrooms
Outdoor Seating
Outoor Hot Tub

A lovely well equipped holiday home, sleeping up to 14 guests in 6 cosy bedrooms. Chestnut House is set within 8 acres of private grounds with easy access to the historic cities of Bristol and Bath where you will find plenty of nightlife.

This property is the perfect place for any celebration.

Take your time to explore all the fabulous facilities this delightful property has to offer. Inside, you will find a newly refurbished kitchen with large dining table comfortably seating up to 14 people. In the main lounge, there is a log burning fire and French doors leading on to the south facing patio. Sit back and enjoy a cocktail under the sun or star gaze on the sofas with a blanket and hot chocolate.

The large private fenced garden and BBQ makes this the perfect spot for dining al fresco – so don’t forget your charcoal!

Hot tub hire is included in the package prices below, so why not blow off the cobwebs with a countryside walk and end your night sinking into luxurious hot bubbles with a prosecco in hand.

PRICES & PACKAGES

Click here for the Packages & Prices

PRICES

StayUp to 10 guestAdditional Guests
2 Night Weekend£2250£225 per adult
£12.50 per child
No charge for infants
3rd night set price£500-

Key Information & Booking Terms

Bedroom Plan
  • Bedroom 1 - King Size Bed
  • Bedroom 2 - 2 Single Beds
  • Bedroom 3 - King Size Bed
  • Bedroom 4 - Double Bed
  • Bedroom 5 - 2 Single Beds
  • Bedroom 6 - King size Bed
  • When there are 13 or 14 guests staying, put up beds and extra towels will be provided.
Facilities
  • 6 Bedrooms
  • 2.5 bathrooms (WC on the ground floor)
  • State of the art Hot Tub
  • Parking for up to 8 vehicles
  • DVD Player
  • Wood Burning Fire
  • Free Wi-Fi
  • BBQ
Booking Information

Booking Information:

  • We require a non-refundable 30% deposit via bank transfer or cheque only at the time of booking, and the full balance is to be paid 12 weeks prior to your stay.
  • Sorry we do not accept credit cards.
  • We require an additional £500 security deposit for this property aside from your required balance, which is refundable 7 days after you vacate the property provided that there are no damages and house rules are kept to. For further info please see Booking Terms & Conditions
  • All bookings are subject to a booking fee of £115 which is due at the time of booking and is non-refundable.

 

All bookings for 7 guests or more are subject to a large group fee of £75 which is due at the time of booking and is non-refundable.

PLEASE SEE OUR COVID-19 INFO TAB FOR PLACING A NEW BOOKING WITH US DURING THE CORONAVIRUS PANDEMIC.

House Rules

Check In & Check Out Time

Check in – 3pm
Check Out – 12pm

Activities

Please note no 3rd party suppliers are permitted at this property unless booked through Celebration Cottages.

Hot Tub Hire

Please note – Any ladies who are pregnant we recommend that you do not use the hot tub. Please do not use the hot tub if you have fake tan on. We recommend that a maximum of 15 – 20 mins is spent in the hot tub at any one time, any longer can result in heat rashes or a reaction to the chemicals used in the hot tub.

Pets

Pet Friendly – Max 2

Covid-19 Information

COVID POLICY

LAW

If you are unable to attend one of our holiday cottages as a result of a national lockdown, where holiday lets have to close, we will offer refund/postponement options. Refunds would be less any booking fee/group policy fee paid and postponements would be subject to a £75 administration charge.

If you are unable to attend one of our holiday cottages as a result in a change in law, ( not guidance )  which restricts number of guests, we will offer refund/postponement options. Refunds would be less any booking fee/group policy fee paid and postponements would be subject to a £75 administration charge.

Our customer care team will contact you in the event of any restrictions.

GUIDANCE

If you wish to cancel your booking, if the holiday let is still open and available,  we may not be able to offer a refund/postponement. We will however assist you with any insurance claim from any travel insurance you have taken out.

REFUNDS

For any refunds ( subject to the above Covid Policy terms & conditions ) we will try to action these refunds as quickly as possible, however please allow up to 14 days for the refund. In extreme circumstances ( national lockdown )  in busy periods this may take a little longer, we kindly ask for your patience, as a small family run business our resources are limited.

BALANCES

All balances must be paid on time for your booking to be secure – If you do not pay your balance on time, your booking may automatically be cancelled. If you cancel your booking prematurely our normal terms and conditions apply.

INSURANCE

When placing a new booking with us, we strongly advise that customers take out their own travel insurance with a reputable provider to cover your booking in the event you have to cancel. It is your responsibility to make sure your cover is sufficient and to cover all likely risks that may affect your holiday which include you or members of your party for being unable to travel because you or a member of your party fall ill with covid, or are required to quarantine or self-isolate. These events can be covered by you taking out travel insurance.  We do not provide this.

There are a number of policies that include cover for illness with covid and self-isolation – you can look for suitable cover on comparison sites such as https://www.gocompare.com/   ( We are not selling, promoting endorsing or recommending any particular product and do not benefit financially from any )

With all new bookings / postponements during the pandemic, all customers have booked under our terms and conditions which include our covid policy above.

For all latest info  – please visit – https://www.gov.uk/coronavirus

It is your responsibility as a guests to make sure you are familiar with all the latest laws in place before travelling.

Preparing for your holiday

Checklist - Essential items to take with you.

  • Hot Tub Towels – Although most properties do supply towels, you will need to bring your own towel when using a hot tub or pool, we kindly ask that you do not use the guests towels for this purpose.
  • Food & drink – All properties are self-catering, so remember to pack tea, coffee, sugar, cooking oil, condiments and all essential items you need for your stay.  We do offer chefs 3 course meals and other catering options, so please enquire to book any of our services.
  • Bin Bags – A few bin liners will be provided, but we always advise to take additional bin liners with you. Some toilet roll will of course be provided but we recommend taking extra so you don’t run out.
  • Pets – If you have booked a pet friendly property, please still remember to bring your dogs bed, blankets and towels as well as their food and water bowls. Just because a property is pet friendly does not mean the garden is secure. It is your responsibility for the safety of your pet while staying at the property.

Essential information

Check in times – Please note we are unable to arrange early check in times, however, this is something you may be able to arrange with the owners directly.

Final Arrangements - Once your final balance is paid you will receive final arrangements, please make sure everyone in your group reads through all the final arrangements including any house rules at the property.

Decorations – Please do not stick any decorations to any of the walls, Sellotape and blue-tac leave marks. Please do not use confetti as this causes additional time cleaning - which may have to be charged.

The dishwasher – Where practical and possible use the dishwasher on an appropriate temperature setting.

Waste and bins – Ensure all rubbish and waste is disposed of properly in secured bags and left in the location advised by the owner.

Guests – You are not permitted to invite additional guests back to the property, if any additional guests arrive, your booking maybe cancelled and you maybe asked to leave. No refunds for an early departure would be made and the security deposit maybe withheld, and additional charges may apply.

Pets – You must ask if the cottage is pet friendly, please do not bring any pets unless this has been confirmed. If you take a pet to a property that does not allow pets then you may be asked to leave and no refund of the security deposit would be made.

Children – Please supervise young children at all times while at the property – inside and outside. Check the property garden

Hot Tub – If you are pregnant you should not use the hot tub, for all other guests no longer than 15/20 mins should be spend in the hot tub at any one time. Please check hot tub times as some properties have restrictions on the times allowed. If you feel the water in the hot tub is dirty, please do not enter, contact the owner/caretaker to take a look and check the chemical levels. Children should be supervised at all times in the hot tub and young children/infants should not use the hot tub.

Noise - We ask all guests to be considerate of neighbouring properties and not to cause a disturbance

Breaking the law – If any guests while staying at the property are found to be in breach of the law, you maybe asked to leave. No refunds would be offered if you had to leave due to a breach in not complying with the law.

Damage – If you accidentally damage anything, please report this to the owner / caretaker straight away. This maybe deducted from your security deposit. If the damage is in excess of the security deposit then the owner/celebration cottages may invoice you directly for any amount which exceeds this. The owners reserve the right to always press criminal charges for any criminal damage.

Complaint – issue at the property – Please inform the owner straight away of any issue at the property, please allow the owner/caretaker access to the property to try and resolve any issue. You must then also inform Celebration Cottages of any issues within 24 hours after your stay. Please note: you must have reported any issues at the time with the owner and given all opportunity to allow the owner to help.

Activities booked – Please note that third-party suppliers are not permitted to access any of our properties unless their services have been arranged through Celebration Cottages. Any violation of these rules may result in eviction from the accommodation and the potential forfeiture of your security deposit.

Enjoying your activity – Keeping safe If you or any member of your group has any allergies or any health concerns, this must be mentioned on the day to the 3rd party supplier direct before engaging in any activity - you may have mentioned this to our events coordinator, but it is your responsibility to mention this to the supplier direct to confirm they do know of any food allergies or health reasons which may effect an activity or catering option.

Games - We strongly advise not to play any games which could be a choking hazard. An example of this would be the dangerous game which includes filling your mouth with marshmallows and answering questions. Please understand these are high risk games and could be potentially life threatening. We advise all guests to act responsibly and think about the safety /risk aspect to any game you and your guests play.

Problem with an activity – If you have booked an activity and encounter any issues, please promptly report the problem to the activity provider and give them the opportunity to address the situation. If the problem cannot be resolved or you require assistance or need to make a complaint, please contact our out-of-hours assistance line at 07795173749

Emergency assistance – If there is a life threatening emergency please call 999. Make sure everyone In your group knows the full address of the property, or the what3words location if available.

If anyone in your group has a serious allergy, we strongly recommend documenting an emergency plan which everyone can follow in case urgent assistance is needed.

Candles - No candles are to be brought in to any property.

Portable/disposable barbeques - No portable or disposable barbeques are to be brought into any property. If the property has a barbeque. it must be used responsibly and safely.

Emergency exit - Please make sure all keys are left in the doors for easy access out of the property in case of a Fire, it is important to be aware of your surroundings and plan a fire exit route.

Electrical sockets - Do not use internal or external electrical sockets to charge electric vehicles. Please only use specific charging points if available. Guests will be responsible for any damages and costs arising from any improper use.


Before You Depart

Please ensure that the property is left in the same condition that you found it.

Please remove all food from the cupboards and fridge before you leave.

Please ensure all dishes are washed and put away. If possible put the dishwasher (where appropriate) on the night before and empty.

On the day of departure, it is kindly requested that you remove all linen from the beds, including sheets, pillowcases, duvet covers and mattress protectors. Please leave all linen and towels in the laundry bin or bag if provided or in a pile in the bathroom.

Return keys to the key safe or place specified by the owner.

We hope you enjoy your holiday. If you have any questions please do not hesitate to get in touch.

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