BOOKING PAYMENT PROCESS

For stays more than 12 weeks away:

To secure your dates we require a 30% non-refundable deposit of the total package price along with an additional booking fee & taxes which will be broken down for you within a breakdown or bespoke quote via email.

Your remaining balance, along with your refundable security deposit is then due 12 weeks prior to your stay. Please note that the security deposit at most of our houses is £500 but this amount can vary depending on your chosen property.

Our accounts team will send you a balance reminder 2 weeks prior to your payment due date confirming the final amount due and including details regarding how to make the payment.

For stays less than 12 weeks away:

We require the total price to be paid in one sum, along with the refundable security deposit required for your chosen property.

RESERVATION SERVICE

We cannot reserve dates without a deposit as we do work on a live availability system so the dates can be sold at any point.

We do have a reservation service in place for a selected number of properties that costs £75 (this is an additional non-refundable payment which will not be deducted from the final balance).

This service will hold the dates for your chosen property for 7 days (a whole week!) whilst you collect the deposit. This is a service we offer for groups to not miss out on their chosen dates.