Serenity Ridge - Family Holiday Cottage near Bristol
A secluded and sophisticated escape awaits you at Serenity Ridge, our inviting getaway situated beautifully near the River Boyd in pretty South Gloucestershire. With historic Bath and lively Bristol just a stones’ throw away, if an intimate and refreshing family break sounds perfect to you, this countryside retreat is all yours for the taking.
Comfortably accommodating up to 24 guests in 7 relaxing bedrooms, steeped delicately in balance between calming clean lines and rustic original features, let your mind rest and your body melt as you temporarily slow the pace of busy day-to-day life, and soak up some quality time with those you love the most.
Boasting a home-farm feel with wooden french-style shutters and exquisite stonework, you will be charmed and enchanted from the moment you arrive. Stroll across the quintessential
country gravelled drive which offers parking for up to 10 vehicles, and step through the elegantly carved front door to discover alluring built-to-last interiors that make for a backdrop of dreams, for any special occasion you may have in mind.
Settle in with a classic game of pool with friends and family in the dedicated games area, sink into the luxurious chesterfield velvet sofas for a family movie and much coveted catch
up with your tribe, or take your celebrations outside where ranch-style seclusion is the order of the evening. The crackling firepit is the perfect setting for cosying up under thick blankets
and toasting marshmallows together, the stars prove superb additional company on a clear, crisp night.
The vast and luscious tree-lined garden provides a tranquillity and privacy that cannot be matched – invite all your closest friends to celebrate your birthday, anniversary, promotion or just get together ‘because’. Envision a spirited wine mixer on the raised decking with music echoing softly among; with stories shared, memories made, and canapes aplenty.
Wake up from a restful nights’ sleep and a steaming shower in one of 3 immaculate bathrooms. Venture down to a thoughtfully appointed kitchen space, and opt for the large dining area for pastries, fruit and fresh coffee, or take the morning outside where the children can play, and the birds can be heard for miles around. Our dedicated and professional spa
therapists can provide luxury treatments in the comfort of your home-from-home for the adults in the group, and you absolutely deserve it.
The prestigious Serenity Ridge can be booked alongside Homeapple Cabin which sleeps up to 20 guests, to accommodate a total of 44. This striking family venue is a truly remarkable gem, and is not to be missed.
PRICES & PACKAGES
Stay Type – Maximum 24 Guests Set Price (Apr– Sept) Set Price (Oct – Mar)
2 Night Weekend Stay £3,950 £3,550
3 Night Weekend Stay £4,940 £4,430
2 Night Midweek Stay £2,250 £1,850
3 Night Midweek Stay £2,773 £2,263
Stay Type – Maximum 24 Guests Xmas New Year
3 nights £4,940 £5,705
5 nights £9,350 £10,850
Add On Activities - Minimum 10 Guests Price Per Person
Afternoon Tea £35pp
Murder Mystery £55pp
Cocktail Class £55pp
Spa Treatments (booked on a min of 6 guests) £60pp
Chef's 3 Course Meal £60pp
Key Information & Booking Terms
GROUND FLOOR
Bedroom 4 - 4 x Single Beds (sleeps 4) - connects to bedroom 5 via stairs.
FIRST FLOOR
Bedroom 1 - 1 x King Bed (sleeps 2)
Bedroom 2 - 2 x Single Beds (sleeps 2)
Bedroom 3 - 2 x Single Beds (sleeps 2)
Bedroom 5 - 1 x King Bed (sleeps 2) - connect to bedroom 4 via stairs.
Bedroom 6 - 4 x Single Beds (sleeps 4) - (through room) connects to bedroom 7.
Bedroom 7 - 9 x Single Beds (sleeps 8)
BATHROOMS
2 Family Bathrooms - 1 on ground floor and 1 on first floor
1 ensuite on first floor
- Free parking on site
- Hot tub
- TV
- Bed Linen and Towels provided
- BBQ
- Garden
- Outdoor seating
- Sun Loungers
Booking Information:
- We require a non-refundable 30% deposit via bank transfer or cheque only at the time of booking, and the full balance is to be paid 12 weeks prior to your stay.
- Sorry we do not accept credit cards.
- We require an additional £500 security deposit for this property aside from your required balance, which is refundable 7 days after you vacate the property provided that there are no damages and house rules are kept to. For further info please see Booking Terms & Conditions
- All bookings are subject to a booking fee of £115 which is due at the time of booking and is non-refundable.
- Please note by using the dance pole at this property, you are doing so entirely at your own risk, no claims can be made for any injury suffered as a result of using the dance pole.
All bookings for 7 guests or more are subject to a large group fee of £75 which is due at the time of booking and is non-refundable.
PLEASE SEE OUR COVID-19 INFO TAB FOR PLACING A NEW BOOKING WITH US DURING THE CORONAVIRUS PANDEMIC.
Check In Time & Check Out Time
Arrival 3pm Depart 11am
If you would like to arrange an earlier check in or late checkout, we can only organise this for you a few days before arrival as it is subject to same day changeovers and may not be possible if we have guests departing or arriving that same day.
Collecting the Keys & Final Arrangements
After the full balance has been paid – we will email you over all final arrangements.
Activities
If you have booked Activities, our package coordinator will be in touch with you to arrange the times and send you any menus/ spa choices etc, only once the final balance has been paid and numbers are confirmed.
Please note No 3rd party suppliers are permitted at this property unless booked through Celebration Cottages.
Hot Tub
Please note – Any ladies who are pregnant we recommend that you do not use the hot tub.
Please do not use the hot tub if you have fake tan on.
We recommend that a maximum of 15 – 20 mins is spent in the hot tub at any one time, any longer can result in heat rashes or a reaction to the chemicals used in the hot tub.
Please note there will be someone arriving to check the water in the hot tub early in the mornings, but they will try not disturb you.
Types of bookings
Sorry no stag parties.
COVID POLICY
LAW
If you are unable to attend one of our holiday cottages as a result of a national lockdown, where holiday lets have to close, we will offer refund/postponement options. Refunds would be less any booking fee/group policy fee paid and postponements would be subject to a £75 administration charge.
If you are unable to attend one of our holiday cottages as a result in a change in law, ( not guidance ) which restricts number of guests, we will offer refund/postponement options. Refunds would be less any booking fee/group policy fee paid and postponements would be subject to a £75 administration charge.
Our customer care team will contact you in the event of any restrictions.
GUIDANCE
If you wish to cancel your booking, if the holiday let is still open and available, we may not be able to offer a refund/postponement. We will however assist you with any insurance claim from any travel insurance you have taken out.
REFUNDS
For any refunds ( subject to the above Covid Policy terms & conditions ) we will try to action these refunds as quickly as possible, however please allow up to 14 days for the refund. In extreme circumstances ( national lockdown ) in busy periods this may take a little longer, we kindly ask for your patience, as a small family run business our resources are limited.
BALANCES
All balances must be paid on time for your booking to be secure – If you do not pay your balance on time, your booking may automatically be cancelled. If you cancel your booking prematurely our normal terms and conditions apply.
INSURANCE
When placing a new booking with us, we strongly advise that customers take out their own travel insurance with a reputable provider to cover your booking in the event you have to cancel. It is your responsibility to make sure your cover is sufficient and to cover all likely risks that may affect your holiday which include you or members of your party for being unable to travel because you or a member of your party fall ill with covid, or are required to quarantine or self-isolate. These events can be covered by you taking out travel insurance. We do not provide this.
There are a number of policies that include cover for illness with covid and self-isolation – you can look for suitable cover on comparison sites such as https://www.gocompare.com/ ( We are not selling, promoting endorsing or recommending any particular product and do not benefit financially from any )
With all new bookings / postponements during the pandemic, all customers have booked under our terms and conditions which include our covid policy above.
For all latest info – please visit – https://www.gov.uk/coronavirus
It is your responsibility as a guests to make sure you are familiar with all the latest laws in place before travelling.
Checklist - Essential items to take with you.
- Hot Tub Towels – Although most properties do supply towels, you will need to bring your own towel when using a hot tub or pool, we kindly ask that you do not use the guests towels for this purpose.
- Food & drink – All properties are self-catering, so remember to pack tea, coffee, sugar, cooking oil, condiments and all essential items you need for your stay. We do offer chefs 3 course meals and other catering options, so please enquire to book any of our services.
- Bin Bags – A few bin liners will be provided, but we always advise to take additional bin liners with you. Some toilet roll will of course be provided but we recommend taking extra so you don’t run out.
- Pets – If you have booked a pet friendly property, please still remember to bring your dogs bed, blankets and towels as well as their food and water bowls. Just because a property is pet friendly does not mean the garden is secure. It is your responsibility for the safety of your pet while staying at the property.
Essential information
Check in times – Please note we are unable to arrange early check in times, however, this is something you may be able to arrange with the owners directly.
Final Arrangements - Once your final balance is paid you will receive final arrangements, please make sure everyone in your group reads through all the final arrangements including any house rules at the property.
Decorations – Please do not stick any decorations to any of the walls, Sellotape and blue-tac leave marks. Please do not use confetti as this causes additional time cleaning - which may have to be charged.
The dishwasher – Where practical and possible use the dishwasher on an appropriate temperature setting.
Waste and bins – Ensure all rubbish and waste is disposed of properly in secured bags and left in the location advised by the owner.
Guests – You are not permitted to invite additional guests back to the property, if any additional guests arrive, your booking maybe cancelled and you maybe asked to leave. No refunds for an early departure would be made and the security deposit maybe withheld, and additional charges may apply.
Pets – You must ask if the cottage is pet friendly, please do not bring any pets unless this has been confirmed. If you take a pet to a property that does not allow pets then you may be asked to leave and no refund of the security deposit would be made.
Children – Please supervise young children at all times while at the property – inside and outside. Check the property garden
Hot Tub – If you are pregnant you should not use the hot tub, for all other guests no longer than 15/20 mins should be spend in the hot tub at any one time. Please check hot tub times as some properties have restrictions on the times allowed. If you feel the water in the hot tub is dirty, please do not enter, contact the owner/caretaker to take a look and check the chemical levels. Children should be supervised at all times in the hot tub and young children/infants should not use the hot tub.
Noise - We ask all guests to be considerate of neighbouring properties and not to cause a disturbance
Breaking the law – If any guests while staying at the property are found to be in breach of the law, you maybe asked to leave. No refunds would be offered if you had to leave due to a breach in not complying with the law.
Damage – If you accidentally damage anything, please report this to the owner / caretaker straight away. This maybe deducted from your security deposit. If the damage is in excess of the security deposit then the owner/celebration cottages may invoice you directly for any amount which exceeds this. The owners reserve the right to always press criminal charges for any criminal damage.
Complaint – issue at the property – Please inform the owner straight away of any issue at the property, please allow the owner/caretaker access to the property to try and resolve any issue. You must then also inform Celebration Cottages of any issues within 24 hours after your stay. Please note: you must have reported any issues at the time with the owner and given all opportunity to allow the owner to help.
Activities booked – Please note that third-party suppliers are not permitted to access any of our properties unless their services have been arranged through Celebration Cottages. Any violation of these rules may result in eviction from the accommodation and the potential forfeiture of your security deposit.
Enjoying your activity – Keeping safe If you or any member of your group has any allergies or any health concerns, this must be mentioned on the day to the 3rd party supplier direct before engaging in any activity - you may have mentioned this to our events coordinator, but it is your responsibility to mention this to the supplier direct to confirm they do know of any food allergies or health reasons which may effect an activity or catering option.
Games - We strongly advise not to play any games which could be a choking hazard. An example of this would be the dangerous game which includes filling your mouth with marshmallows and answering questions. Please understand these are high risk games and could be potentially life threatening. We advise all guests to act responsibly and think about the safety /risk aspect to any game you and your guests play.
Problem with an activity – If you have booked an activity and encounter any issues, please promptly report the problem to the activity provider and give them the opportunity to address the situation. If the problem cannot be resolved or you require assistance or need to make a complaint, please contact our out-of-hours assistance line at 07795173749
Emergency assistance – If there is a life threatening emergency please call 999. Make sure everyone In your group knows the full address of the property, or the what3words location if available.
If anyone in your group has a serious allergy, we strongly recommend documenting an emergency plan which everyone can follow in case urgent assistance is needed.
Candles - No candles are to be brought in to any property.
Portable/disposable barbeques - No portable or disposable barbeques are to be brought into any property. If the property has a barbeque. it must be used responsibly and safely.
Emergency exit - Please make sure all keys are left in the doors for easy access out of the property in case of a Fire, it is important to be aware of your surroundings and plan a fire exit route.
Electrical sockets - Do not use internal or external electrical sockets to charge electric vehicles. Please only use specific charging points if available. Guests will be responsible for any damages and costs arising from any improper use.
Before You Depart
Please ensure that the property is left in the same condition that you found it.
Please remove all food from the cupboards and fridge before you leave.
Please ensure all dishes are washed and put away. If possible put the dishwasher (where appropriate) on the night before and empty.
On the day of departure, it is kindly requested that you remove all linen from the beds, including sheets, pillowcases, duvet covers and mattress protectors. Please leave all linen and towels in the laundry bin or bag if provided or in a pile in the bathroom.
Return keys to the key safe or place specified by the owner.
We hope you enjoy your holiday. If you have any questions please do not hesitate to get in touch.
